How To Measure For Custom Boots

Please click below to access  CUSTOM BOOTS MEASURING GUIDE  & CUSTOM BOOTS ORDER FORM.

Hello Quality Equestrian is proud to offer the service of made to measure horse riding boots in South Africa, the boots are handcrafted in your own measurements, colour and style of preference. 

CUSTOM ORDER PROCESS

Ordering a pair of custom boots should not be a pain, but rather it should be a pleasure. For a quick quote, please measure your leg length & calf size, then jump on your favorite style boot to send a quote request.

It takes on average 6 - 8 weeks for made to measure riding boots, please contact us on 078 867 7666 for any urgent orders.

How to measure for properly fitting riding boots

To help you measure for your custom boots, we have created a self measuring guideline, with simple steps you can follow to ensure a great fit. Please follow the simple guidelines, make sure you get help measuring to ensure a degree of accuracy, then fill your details in the order form and send to: info@helloquality.co.za. From there we will process your order and start the manufacturing process.

GIVE YOUR BOOTS A SECOND LIFE

Expert repairs, alterations and restoration for riding boots, leather boots and quality footwear.

SPECIALIST EQUESTRIAN FOOTWEAR • PROFESSIONAL CRAFTSMANSHIP • SOUTH AFRICA

YOUR BOOTS DESERVE MORE THAN A QUICK FIX

We understand footwear because we make it.

SPECIALIST KNOWLEDGE

QUALITY CRAFTSMANSHIP

NATIONWIDE SERVICE

ONLINE CONVENIENCE

REPAIR SERVICES

Full Sole Replacement R 850
Half Sole Replacement R 550
Heel Block Replacement R 450
Heel Lift Replacement R 250
Full Zip Replacement R 650
Zip Slider Replacement R 180
Elastic Panel Replacement R 450
Zip Guard Replacement R 350
Calf Width Alteration R 950
Height Adjustment R 750
Foot Width Stretching R 350
Instep Adjustment R 450
Seam Repair R 280
Binding Replacement R 450
Leather Patch R 380
Reinforcement Stitching R 320
Full Lining Replacement R 1200
Partial Lining Repair R 650
Deep Cleaning & Conditioning R 450
Color Restoration R 550
Boots Renew™ Complete R 2500
Essential Refresh Package R 1450
Sole & Heel Package R 1100
Zip & Elastic Package R 950

MORE THAN A REPAIR. A COMPLETE REVIVAL.

Our signature Boots Renew™ service brings your boots back to showroom condition.

RESTORE MY BOOTS

HOW IT WORKS

01

SUBMIT YOUR REPAIR

02

UPLOAD PHOTOS

03

WE ASSESS

04

APPROVE & PAY

05

WE REPAIR

06

BACK IN THE SADDLE

HAVE MORE THAN ONE PAIR?

Send multiple pairs together and save on courier costs.

PLEASE NOTE

All prices include 15% VAT. Additional work will only be undertaken after customer approval.

FREQUENTLY ASKED QUESTIONS

Yes! We repair all quality riding boots and leather footwear, regardless of brand. Our craftspeople have extensive experience with all major equestrian boot manufacturers.
Absolutely. We offer courier collection and delivery throughout South Africa. Simply submit your repair request online and we'll arrange collection.
Yes, and we encourage it! Sending multiple pairs together saves on courier costs and we can coordinate the repairs to be completed together.
Please provide clear photos of the areas needing repair, plus overall shots of both boots. This helps us provide an accurate assessment and quote.
Most repairs are completed within 2-3 weeks from receipt. Complex alterations or full restorations may take 3-4 weeks. We'll provide an estimated timeline with your quote.
Yes, we specialize in calf width alterations for riding boots. We can both reduce and expand calf measurements, depending on the boot construction and available material.

DON'T REPLACE THEM. RESTORE THEM.

START YOUR REPAIR
+27 78 867 7666 | sales@helloquality.co.za
228 Galanthus Road, Kyalami, Midrand, 2128

Boot Repair Booking

Tell us about your boots and the repair work they need.
United States
Select all services that may be required.

Drag and drop photos here

Please upload clear photos of the front, rear, side, sole, heel, inside, damage close-up and zip/calf area. Clear photographs help us assess your repair accurately.

PLEASE NOTE: Prices are estimates based on standard service rates and include 15% VAT. Some repairs may require additional assessment. We will always contact you for approval before any additional work or charges are added.